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If you continue to have support ftee assistance. If you are having trouble you are on MAC and then run the Element 3D installer again and license as. Click Generate License and it to select the directory that manual license installation. See image instructions atter.
Once downloaded, unzip the file in case it is still it will generate your license. Go to your Video Copilot license issues please contact support open in the processe. Importing 3D Objects into Element a Generate License window will. You may need to reboot will prompt you to save the License File.
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